Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity
26th April 2022
I felt safe and comfortable throughout. Lovely ladies. Thank you.
Suggested improvements
-
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity
26th April 2022
Extremely supportive and helpful
Suggested improvements
-
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity- children and young people
26th April 2022
Staff were friendly and attentive. Very professional about embarrassing parts of the process.
Suggested improvements
-
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity- children and young people
26th April 2022
[name removed] is extremely informative and explained everything well as well as being very supportive and understanding.
Suggested improvements
-
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity- children and young people
26th April 2022
They were very nice and professional
Suggested improvements
-
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity- children and young people
26th April 2022
Both were very nice and professional
Suggested improvements
-
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity- children and young people
26th April 2022
Was given the correct information and felt comfortable speaking.
Suggested improvements
no
Highfield Clinical Care Centre
2022-04-26
Person
5
5
0
Review of Serenity- children and young people
26th April 2022
My daughter was treated with respect and as an individual.
Suggested improvements
nothing
Highfield Clinical Care Centre
2022-04-21
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
21st April 2022
[name removed] has been fantastic - she has been really supportive throughout my care and explained things in a way I could understand, this was particularly helpful when I had an MRI and was given the report but no explanation by the GP - she was able to clearly explain what was happening and made me feel less worried about my back problem. Thank you [name removed]!
Highfield Clinical Care Centre
2022-04-07
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
7th April 2022
I felt listened to and time was taken by [name removed] to fully explain the anatomy and physiology and treatments that would help to reduce pain and increase mobility.
The treatment plan given felt achievable and advice on how to manage daily living tasks very practical.
I felt apprehensive about the consultation being by telephone but it did not detract in any way.
Suggested improvements
I was advised to ring back if the treatment plan was not helping or anything had changed and I was happy with this.
